Coronavirus Disease (COVID-19) Update

The Ross Eye Institute is vigilantly monitoring the current Coronavirus Disease (COVID-19) crisis and how it may affect our patients, staff, and families. We are focused on the safety of all involved as well as on the continuity of our business operations and commitment to providing exemplary care to our patients. We are closely monitoring the news from official sources, including the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and local authorities and will take swift and appropriate action based upon the news updates.

Current Protocol:

Patients who come to an appointment will be asked prior to entering the building about respiratory illness and whether they or a family member have traveled to a high-risk area in the past 14 days. If they answer yes to either question, they will be sent home, directed to speak to their primary care physician, and their appointment will be rescheduled one month out.
Emergency issues will be handled on a case-by-case basis.

How can I protect myself?

Everyone is encouraged to take the following steps to stay healthy:
• Wash your hands often with soap and water for at least 20 seconds.
• Avoid touching your eyes, nose and mouth.
• Stay hydrated and get plenty of rest.
• Avoid close contact with people who are sick. And when you are sick, stay home.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces.
• Get your flu vaccine. It’s not too late.

COVID -19 Resources

Erie County: www.erie.gov/covid19
NYSDOH: https://coronavirus.health.ny.gov/home
CDC: http://www.coronavirus.gov