Buffalo & Amherst: 716.881.7900 | Orchard Park: 716.677.6500 info@rosseyeinstitute.com

Coronavirus Disease (COVID-19) Update

The Ross Eye Institute is vigilantly monitoring the current Coronavirus Disease (COVID-19) crisis and how it may affect our patients, staff, and families. We are focused on the safety of all involved as well as on the continuity of our business operations and commitment to providing exemplary care to our patients. We are closely monitoring the news from official sources, including the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and local authorities and will take swift and appropriate action based upon the news updates.

Current Protocol:

Patients who come to an appointment will be asked prior to entering the building about respiratory illness and whether they or a family member have traveled to a high-risk area in the past 14 days. If they answer yes to either question, they will be sent home, directed to speak to their primary care physician, and their appointment will be rescheduled one month out.
Emergency issues will be handled on a case-by-case basis.

How can I protect myself?

Everyone is encouraged to take the following steps to stay healthy:
• Wash your hands often with soap and water for at least 20 seconds.
• Avoid touching your eyes, nose and mouth.
• Stay hydrated and get plenty of rest.
• Avoid close contact with people who are sick. And when you are sick, stay home.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces.
• Get your flu vaccine. It’s not too late.

COVID -19 Resources

Erie County: www.erie.gov/covid19
NYSDOH: https://coronavirus.health.ny.gov/home
CDC: http://www.coronavirus.gov

Request an Appointment

Get world-class treatment for your most important sense - your vision. Please provide us with your information and one of our schedulers will contact you within 24 hours to make your appointment.

Ross Eye Institute Logo in White
UBMD Physicians' Group Logo in White

Buffalo Niagara
Medical Campus

1176 Main St.
Buffalo, NY 14209
P: 716-881-7900
F: 716-881-4349

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Northtowns Office

3580 Sheridan Drive
Suite 150
Amherst, NY 14226
P: 716-881-7900
F: 716-833-4916

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Your vision is of utmost importance to us.

At the Ross Eye Institute, we understand the importance of continuing to meet your vision care needs. We take your health and COVID-19 precautions very seriously. Your health, and ours is of utmost importance.

- We follow the Department of Health guidelines.
- Doctors and staff undergo daily screening questions as well as temperature checks twice a day.
- Access to our facility is limited to our patients only. If a patient cannot attend their appointment on their own, an escort will also be permitted.
- Patients who arrive more than 15 minutes prior to their appointment will not be allowed inside until it gets closer to their scheduled appointment time. Please plan accordingly.
- Patient and staff touch points are sanitized between each use and logs are maintained documenting strict adherence.
- Proper mask use is strictly enforced.
- We are not allowing visits from pharmaceutical reps, vendors, or other salespersons or business associates.

Your vision care is a critical component to maintaining long-term vision health and the Ross Eye Institute remains committed to meeting your vision care needs while keeping you safe, during these uncertain times.