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What to Expect

Your visit will take at least 1.5 hours, and may go over 3 hours depending on what testing and treatments you need. You are encouraged to bring food and water, especially if you are diabetic.

Please bring with you your distance glasses, any completed forms, and notes (if available) from other ophthalmologists. When you arrive at your appointment, check in with the receptionist.

You will then see a technician. It is also likely that you will be examined by a resident physician before you see your doctor, as the Ross Eye Institute is an academic teaching institution for future ophthalmologists.

A word on the dilating solution...

If testing requires that you receive dilating drops, you may need to wait up to 45 minutes until you are ready for the next step. After your pupils are dilated, we may take photos of the back of your eye. You will likely not receive a prescription for glasses.

Pupils can remain dilated for many hours. You may not be able to focus, and may be light-sensitive. We recommend bringing someone to drive you home afterward.

Emergencies are top priority

Emergency patients need to be seen immediately. Very rarely, your appointment time or date may have to be moved in order to accommodate such emergencies...in these cases, we ask you - and thank you - for your patience.

Please be prompt!

Please arrive on time, and call us if you need to change your appointment. Click here for driving directions. The Ross Eye Institute now has four convenient locations:

Downtown Buffalo Facility
1176 Main Street
Buffalo, NY 14209
P: 716-881-7900

Northtowns Facility
3580 Sheridan Drive
Amherst, NY 14226
P: 716-881-7900

Orchard Park Facility
301 Sterling Drive
Orchard Park, NY 14127
P: 716-677-6500

New Patients

New patients are encouraged to complete the New Patient Forms before arriving at the facility. If your vision is not clear enough to write, we ask that you print out this form and have someone help you fill it out before you come in. Click here to download New Patient Forms.

It is likely that your eyes will be dilated so the physician is able to perform a thorough examination. This initial exam may take 2 to 3 hours, depending on the testing required. Many patients find that bringing a snack and/or reading materials can help pass the time.

Concerns about the health of your eyes? Call our answering service, 24 hours a day, 7 days a week. Our team of physicians is ready to help you.

Make an Appointment

Get world-class treatment for your most important sense - your vision. Make an appointment to see our highly-trained physicians at any of our four convenient locations around Western New York.
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