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What to Expect

What to Expect at Your Appointment

Man Having an Eye Exam

Whether a specialist visit or a routine eye exam, patients can expect that an appointment will take at least 1.5 hours, and may go over three hours depending on what testing and treatments you need. You are encouraged to bring food and water, especially if you are diabetic.

Please bring with you your distance glasses, any completed forms and notes (if available) from other ophthalmologists. When you arrive at your appointment, check in with the receptionist.

You will then see a technician. It is also likely that you may be examined by a resident physician when visiting the downtown location prior to seeing your doctor, as the Ross Eye Institute is an academic teaching institution for future ophthalmologists.

A Word on the Dilating Solution

If testing requires that you receive dilating drops, you may need to wait up to 45 minutes until you are ready for the next step. After your pupils are dilated, we may take photos of the back of your eye. You will likely not receive a prescription for glasses.

Pupils can remain dilated for many hours. You may not be able to focus, and may be light-sensitive. We recommend bringing someone to drive you home afterward.

Emergencies Are Top Priority

Emergency patients need to be seen immediately. Very rarely, your appointment time or date may have to be moved in order to accommodate such emergencies. In these cases, we ask you – and thank you – for your patience.

Call 716-881-7900 or make an appointment online here.

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Our Locations

1176 Main St.
Buffalo, NY 14209

P: 716-881-7900
F: 716-881-4349
Office Hours:
M-F 8a.m. - 4:30p.m.

3580 Sheridan Drive
Suite 150
Amherst, NY 14226

P: 716-881-7900
F: 716-833-4916
Office Hours:
M-F 8a.m. - 4:30p.m.

235 Windward Road
Orchard Park, NY 14127

P: 716-677-6500
F: 716-677-6507
Office Hours:
M-F 8a.m. - 4:30p.m.